1. Compliance with the Privacy Act 1988

Our practice complies with the Australian Privacy Principles as set out in the Privacy Act 1988. We are dedicated to ensuring that any personal information we collect, use, or disclose is handled in accordance with this Act.

2. Information We Collect

We may collect the following types of personal information when you visit our website, schedule an appointment, or interact with us:

• Contact Information: Name, email address, phone number, and mailing address.

• Health Information: Details you provide about your medical history or conditions, if applicable.

• Payment Information: Billing details for services rendered.

• Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing behaviour.
  

3. How We Use Your Information

• We use your personal information for the following purposes:

• To schedule and manage appointments.

• To provide chiropractic services tailored to your needs.

• To communicate with you about your care, upcoming appointments, and promotions
  (if you’ve opted in).

• To improve our website and services.

• To comply with legal obligations or resolve disputes.

4. Disclosure of Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following cases, strictly in accordance with the Privacy Act 1988:

• With Service Providers: Third parties who assist us with payment processing, website hosting, or customer communication, under strict confidentiality agreements.

• As Required by Law: When disclosure is necessary to comply with legal obligations, court orders, or regulatory requirements.

• With Your Consent: If you explicitly agree to share your information for specific purposes.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:

• Secure servers and encryption protocols.

• Regular monitoring of our systems for vulnerabilities.

• Restricting access to personal data to authorized personnel only.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take precautions when sharing sensitive information online.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request information about how we process your data.

To exercise these rights, please contact us at hello@unboundchiropractic.au .

7. Use of Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies allow us to:

• Analyze website traffic and usage patterns.

• Enhance functionality and personalize your experience.

• Provide relevant advertisements and content.

You can adjust your browser settings to decline cookies if you prefer. However, some features of our website may not function properly without them.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: hello@unboundchiropractic.au

• Phone: 0494 397 599

• Address: 43B Town View Terrace, Margaret River, Western Australia 6285.
  

Thank you for trusting Unbound Chiropractic with your personal information.